Creating Calm: Effective Engagement With People Who Are Distressed (April 2023)

10:00am - April 4, 2023 thru 11:00am - April 18, 2023 | Timezone: US/Central
Collaborating TTC: Great Lakes ATTC
Registration Deadline: April 4, 2023


  • April 4, 2023
  • April 11, 2023
  • April 18, 2023




Many of the people we interact with are actively experiencing high levels of distress. This may be due to health conditions, poverty, family challenges, or other life stressors. The Creating Calm training series will focus on attendees’ experiences and provide concrete tools for engaging with clients in distress.




Participants will:

  • Develop greater empathy and understanding related to distress
  • Gain insight into their own reactions to distressed people
  • Gain knowledge about the roots of particular kinds of distress
  • Learn tools for responding to distress that will improve engagement
  • Clarify risk and safety boundaries




Registrants who fully attend this event or training will receive a certificate of attendance via email within two weeks after the event or training.




Trainer, Mat Roosa

Mat Roosa, LCSW-R

Mat Roosa was a founding member of NIATx and has been a NIATx coach for a wide range of projects. He works as a consultant in the areas of quality improvement, organizational development, and planning, evidence-based practice implementation. His experience includes direct clinical practice in mental health and substance use services, teaching at the undergraduate and graduate levels, and human service agency administration.


The Great Lakes A/MH/PTTC is offering this training for individuals working in HHS Region 5: IL, IN, MI, MN, OH, WI. This training is being provided in response to a need identified by Region 5 stakeholders