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De-escalation - Basic Tools for Social Workers - NYC - Closed Event

2:30pm - December 21, 2018
Northeast & Caribbean ATTC

New York, NY 10036
United States

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Difficult moments don’t have to grow into ‘incidents’ that can threaten client engagement and retention. This workshop is designed to equip social worker’s with basic concepts and preparatory actions that can be used to de-escalate a wide range of interactions. The basics of de-escalation include the ABC model of assessment, the Seven Principles of Effective Verbal Interventions and a worker self-care assessment tool.