As provider organizations rapidly shift to telehealth services to accommodate social distancing, there is a great deal of anxiety and uncertainty around best practices for engaging clients via these mediums. The fact of the matter is, telehealth services have long been recommended for enhancing client access to treatment, and have been demonstrated effective in doing so. Thus, in responding to this unprecedented crisis, providers have a very unique opportunity to learn how to effectively engage clients using Telehealth technologies. The goal(s) of our work remain the same no matter the means of connection: in-person, over the telephone or via video conference. Informed and intentional adaptations of in-person practices is the key to successfully assuring continuity of connection and services during this challenging time. Participants will review strategies for preparation, as well as skills to employ during, and following remote counseling sessions, that support the effective use of telephone and video mediums.
All participants registering are required to turn on their video cameras and to actively participate in order to receive credit.
Credits: This training meets the requirements for one renewal hour (CASAC, CPP, CPS) and one initial hour (CPP, CPS) through New York State’s Office of Addiction Services and Supports (NYS OASAS). Participants must attend the session IN ITS ENTIRETY to receive a certificate of completion.