A major focus in behavioral health care is the reduction of stigma to help bridge the gap in access to quality care for marginalized communities. Supportive and motivating language is essential for engaging persons in care who are already burdened with dealing with the challenges that come from substance use disorders, mental illness, physical disabilities and more.

This interactive webinar will provide a review and practice skills on the use of person-first language (aligns with person centered care), as an effective means of enhancing the provider-client communication and reducing bias perspectives with racial and ethnic populations, persons with disabilities and other underserved communities.

Credits: Participants must attend the session in its entirety, turn on their video cameras, and actively participate in order to receive a certificate of completion. This training meets approval for two renewal hours (CASAC, CPP, CPS) and two initial hours (CPP, CPS) through New York State’s Office of Addiction Services and Supports (NYS OASAS).