Human service providers are struggling to hire and retain the staff they need to fulfill their missions. Service providers are challenged by staffing shortages, competition for talent with other industries, and the high costs of staff turnover. This training series will combine sessions focused on organizational workforce development and the power of the NIATx Change Leader Academy (CLA) to help providers better understand and improve staff hiring and retention.
Using the lenses of client-centered service delivery, workforce wellness, and coaching/mentoring, the initial training series will help you focus on the elements that impact your capacity to recruit, hire, retain, and promote the team that you need. This series will then be followed by a NIATx Change Leader Academy (CLA) designed to focus specifically on the recruit-hire-retain-promote continuum. The CLA will provide tools that will enable you to engage in data-driven changes that will improve your recruitment and hiring.
Learning Objectives:
Participants in the RHRP series will:
- Apply implementation science methods to improve RHRP practices and address organizational workforce challenges
- Develop their workplace team using core wellness, coaching, and mentoring tools and concepts
- Use NIATx tools and rapid cycle PDSA cycles to improve recruitment, hiring, retention, and promotion
Training Schedule:
Sessions will take place on March 26, April 2, 16, 23, from 9:00 AM–10:00 AM CT / 10:00 AM–11:00 AM ET.
NOTE: Participants must attend all sessions dates to receive NAADAC continuing education hours.
Continuing Education:
Participants who fully attend all sessions in this series will receive 4 continuing education (CE) hours. CE certificates are distributed via email to qualified participants within two weeks after the conclusion of the series.
TRAINER

Mat Roosa, LCSW-R
Mat Roosa was a founding member of NIATx and has been a NIATx coach for a wide range of projects. He works as a consultant in the areas of quality improvement, organizational development, and evidence-based practices implementation. His experience includes direct clinical practice in mental health and substance use services, teaching at the undergraduate and graduate levels, and human service agency administration.
The Great Lakes A/MH/PTTC is offering this training for individuals working in HHS Region 5: IL, IN, MI, MN, OH, WI. This training is being provided in response to a need identified by Region 5 stakeholders.