De-escalation, Basic Tools for Social Workers (Closed Event, 1/18/23)

Difficult moments don’t have to grow into ‘incidents’ that can threaten client engagement and retention. This workshop is designed to equip participants with basic concepts and preparatory actions that can be used to de-escalate a wide range of interactions.

This training is a closed event. It is being offered to Ryan White Part A providers through a request from New York City’s Department of Health and Mental Hygiene.