DESCRIPTION:

The goal of this project is to provide a standardized set of trainings and supervisory supports to service providing organizations that will: 1. improve outcomes for patients who have co-occurring disorders, 2. Improve organizational outcomes, staff morale, and organizational efficiencies.

LEARNING OBJECTIVES:

• Review epidemiologic statistics relating to disparities in health and behavioral health in the United States
• Define the concept and rationale for cultural sensitivity/humility in behavioral health
• Discussected cultural and language issues, as well as bias and stereotyping, that contribute to racial and ethnic disparities in clinical care settings
• Identify key dimensions of person-centered care and the role played by communication in developing a therapeutic alliance
• Discuss selected clinical cases, challenges, and strategies for providing more culturally responsive and effective health care

WHO SHOULD ATTEND:

All persons who interact with patients, which may include intake staff, reception area personnel, drivers, maintenance staff, as well as professional staff.

PRESENTERS:

Anthony Estreet, PhD, LCSW-C, LCADC, Executive Director, Next Step Treatment Center. Anthony is an experienced client-centered therapist coupled with strengths in developing and delivering effective training.