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Creating Safety: Welcoming Approaches for LGBTQ Clients


Is your organization a safe space for LGBTQ clients and their families? How do you know?
Hint: a space (or person) is not “safe” just because we say it is. Though nearly every care provider expresses the intention of creating a welcoming environment for LGBTQ clients, good intentions alone are not enough to maintain a practice free of prejudice, repair poor office forms and protocols, minimize microaggressions, and eradicate disrespect for the lived experiences of sexual and gender minority community members. When a member of any marginalized group enters your setting, they are scanning for potential threats, hazards, and disappointments with their care as a reflexive gesture of self-protection. This webinar will look at the power dynamics embedded in client/care provider relationships, indicators of safety or the lack of it LGBTQ folks may be looking for, and engagement techniques that can help build trust and reassurance for your LGBTQ clients.



  • Define the meaning of “Safety” within the context of LGBTQ patient care.
  • Apply the intention of creating safety to developing welcoming clinical environments, forms, initial interactions, and therapeutic engagement approaches that are effective for LGBTQ clients.
  • Identify 3 specific actions you can take to communicate a warm welcome to LGBTQ clients and their families from pre-visit encounters through service termination.


picKate Bishop, MSSA, Education Coordinator at the LGBT Health Resource Center of Chase Brexton, is a seasoned professional development trainer with expertise in working with LGBTQ populations, sexual and reproductive health care, adolescent development, intimate partner violence, and sexual trauma. She is certified as a trainer through GLSEN (Gay, Lesbian and Straight Education Network) as well as SAGE (Services and Advocacy for GLBT Elders). Before joining the Chase Brexton team, she developed the capacity building program at the University of Maryland School of Medicine’s STAR TRACK Adolescent HIV program, providing cultural responsiveness trainings for agencies that serve sexual minority youth of color. Ms. Bishop holds a Bachelor of Arts in Gender Studies from Hiram College and a Masters in Social Work from Case Western Reserve University.


In order to be eligible for the 1.75 contact hours/certificate of attendance, you must join the live webinar in the Zoom platform.

Certificates must be requested within one week of the event and will be processed within 30 days.

If you are having issues accessing the room/application at the time of the event: Please email [email protected] at the start of the webinar so that we can assist you.


Starts: Aug. 30, 2023 1:00 pm
Ends: Aug. 30, 2023 3:00 pm
Registration Deadline
August 30, 2023
Event Type
Webinar/Virtual Training
Hosted by
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