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Tag: waiting time

2020 Vision: What Will You Improve in the New Year?

Published: 01/06/2020
Mat Roosa, LCSW-R NIATx Coach With the start of a new year, many organizations resolve to tackle long-standing issues, such as high no-show rates. In this post, NIATx coach Mat Roosa shares his vision for reducing no-shows: Offer walk-in hours. Walk-ins “The best way to get rid of no-shows for appointments is to get rid […]
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Top 10 Blog Posts of 2017

Published: 12/27/2017
December 27, 2017 The ATTC/NIATx Service Improvement Blog covered a variety of topics in 2017, ranging from cultural competence and technology to the opioid epidemic, marijuana legalization, and process improvement. We thank the many guest bloggers and ATTC Network staff who contributed posts and shared their unique perspectives and views with our audience— which now […]
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