Technical Assistance (TA)

*Technical assistance services are defined as negotiated series of activities designed to reach a valued outcome.

Technical Assistance (TA) falls into one of the following:

• Universal - is information provided to independent users through their own initiative, resulting in minimal interaction with ATTC staff.
• Targeted - is based on needs common to multiple recipients and not extensively individualized. A relationship is established between the TA recipient and one or more ATTC staff.
• Intensive - requires a stable, ongoing relationship between the ATTC program staff and the TA recipient and is provided in accordance with a plan developed between the ATTC and the TA recipient. Intensive TA should result in changes to policy, program, practice, or operations that support increased recipient capacity of improved outcomes at one or more systems levels.

Culturally and Linguistically Appropriate Services (CLAS) Cross-cutting in all levels of Technical Assistance (TA)

CLAS Principal Standard

Provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy, and other communication needs

*as defined by the U.S. Department of Education Office of Special Education and Rehabilitative Services.