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Creating Calm: Effective Engagement With People Who Are Distressed (September 2022)

The Great Lakes ATTC provides this training for behavioral health professionals in HHS Region 5: IL, IN, MI, MN, OH, WI. This training is offered in response to a request from Region 5 stakeholders.



September 1, 8, 15, 2022

10:00AM11:00AM CT

(Note: The last session in this series doesn't follow the weekly recurrence.)





Many of the people we interact with are actively experiencing high levels of distress. This may be due to health conditions, poverty, family challenges, or other life stressors. The Creating Calm training series will focus on attendees’ experiences and provide concrete tools for engaging with clients in distress.




  • Develop greater empathy and understanding related to distress.
  • Gain insight into their own reactions to distressed people.
  • Gain knowledge about the roots of particular kinds of distress.
  • Learn tools for responding to distress that will improve engagement.
  • Clarify risk and safety boundaries.




Certificates of attendance will be emailed to all participants who attend all trainings in the series in full.





Mat Roosa, LCSW-R

Mat Roosa was a founding member of NIATx and has been a NIATx coach for a wide range of projects. He works as a consultant in quality improvement, organizational development and planning, and evidence-based practice implementation. His experience includes direct clinical practice in mental health and substance use services, teaching at the undergraduate and graduate levels, and human service agency administration.


We look forward to seeing you at our training! 


Remember, to ensure all participants get the most out of these interactive virtual trainings,

we ask that everyone be prepared to do the following in every session:

Stay MutedOpen ChatTurn Camera On



Starts: Sep. 1, 2022 10:00 am
Ends: Sep. 15, 2022 11:00 am
Registration Deadline
September 1, 2022
Event Type
Webinar/Virtual Training
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