“Trauma Informed Care” is a strengths-based framework firmly grounded in neuroscientific research and best practices that protect and empower trauma survivors and providers alike. When people and organizations provide compassionate, trauma-informed care, the end result is exceptional customer service in an environment where both clients and employees thrive. Join us for an introduction in which participants will gain a deeper understanding of  the prevalence of trauma and the impact of chronic stress (including adverse childhood experiences, or ACEs) on brains, bodies, and behaviors; review key principles of trauma-informed care as well as strategies for implementing best practices; and consider ways to foster resilience. These are universal strategies and principles that can be implemented by anyone, anywhere, to support long-term health and well-being for all.