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MI Communication Skills to Support Patient-Centered Care
Motivational Interviewing for Support Staff in Medical Settings Training Curriculum
June 8, 2020

This training module includes PowerPoint slides and a trainer’s guide for delivering a 60-90 minute interactive presentation for support staff (i.e. front desk, schedulers) working in medical settings.

The module introduces staff to the practice of Motivational Interviewing as a way to support patient-centered care and handle “challenging” patient interactions, and is intended to support MI implementation efforts in medical settings.